ARIA Resort FAQ | Frequently Asked Questions | Hotel Information

Before you arrive.

You may contact ARIA room reservations at 866.359.7757, 702.590.7757 or email at ariaresv@aria.com. You may also fax ARIA room reservations at 702-590-9724.

For complete details on T-Mobile Arena events parking, please visit the Aria parking information page.

For assistance with baggage check-in, check-out and storage, please contact the bell desk at 702.590.9570.

For complete details on parking, please visit the Aria parking information page.

If you are driving from Harry Reid Airport:

  1. Head north on Paradise Rd.
  2. Continue on Swenson St.
  3. Turn left at E. Harmon
  4. Continue west
  5. Turn left onto Las Vegas Blvd South
  6. Turn right onto ARIA Pl.

The Concierge at ARIA can arrange sedan and limousine services from the airport. You can reach the Concierge at ARIA at 877.347.2742 or 702.590.9520 or fill out our online request form on our Concierge page.

If booking a room in our Sky Suites, luxury transportation to and from the airport is included in your reservation. For more information, please visit our Concierge page.

Typical guestrooms provide: custom ARIA mattress with triple-sheeted, 300 thread count linens; robes; stocked mini-bar; 42" LCD HD television that allows multiple connectivity; integrated one-touch Control 4 system with bedside, 7" touch-screen technology allowing for easy navigation and customization of room settings; workstation with high-speed, wireless and wired internet connections; laptop size in-room safe; 100% cotton bath linens; shower with bench adjacent to a soaking tub; granite dual sink vanity; private water closet; hair dryer; iron and ironing board; shampoo, conditioner, lotion and shower gel.

For more information, please visit our Hotel pages for each room.

All times are in local time zones:

  • Check-in: 3:00 PM

  • Check-out: 11:00 AM

The MGM Resorts Mobile App has a variety of features, including mobile check-in and check-out. Using the MGM Resorts App, MGM Rewards members can check in early from almost anywhere, anytime. You are then notified when your room is ready.

Download App

We offer AAA and government rates. Please contact Room Reservations directly at 866.359.7757, 702.590.7757 or email at roomresv@aria.com. You may also fax ARIA Room Reservations Department at 702.590.9724.

Yes. The Concierge at ARIA can assist with special gift ideas, floral arrangements and provide unique recommendations and can be delivered to guestrooms shortly after arrival. You can reach the Concierge at ARIA at 877.347.2742 or fill out our online request form on our Concierge page.

Contact ARIA Room Reservations Department at 866.359.7757 or 702.590.7757. You may also sign the ARIA guestbook on our website to receive information on specials via email and connect with us via our Facebook and Twitter pages.

Accessible rooms and suites are available as well as rooms equipped with lifts. Additional equipment is available upon request.

The resort fee includes: In-room wireless internet access; unlimited local, domestic long distance (the 50 United States and DC) and toll-free calls; airline boarding pass printing; digital newspaper and magazine downloads through PressReader for duration of reservation; and access to Paramount+ with SHOWTIME On Demand via in-room television.

*ARIA Sky Suite guests receive additional amenities, inclusive of exclusive access to Sky Pool and Sky Suites Lounge.

Internet access in the rooms is included in the daily resort fee. Internet access is complimentary for guests staying in any suite.

ARIA gladly offers dog friendly rooms. Up to two dogs are allowed with a maximum combined weight of less than 100 pounds. Other pets and animals are strictly prohibited both for registered hotel guests and visitors to the property. A charge per night, per dog, plus tax for the room or suite will be applied to your account. Your dog cannot be left unattended in your guest room at any time unless placed in a kennel or carrier.

Due to health code regulations, we regret that dogs, except for service dogs, are not allowed in public areas including, but not limited to: any food and beverage outlets, the Spa, or pool areas, except as passing through. Dogs are permitted in hotel rooms, suites and designated outdoor dog areas.

During your stay.

Liquid Pool Lounge at ARIA is open to guests and non-guests of the hotel (special rates apply); however, you must be a guest of the hotel to access the ARIA Pools.

Yes. The Business Services Center can assist with overnight courier services, private mini-suite rentals, communication equipment rentals, copying assistance, complimentary notary services, internet, and fax service. For more information, contact the Business Services Center at 702.590.9750, fax to 702.590.7112 or email bsc@aria.com.

Yes. The Fitness Center is located inside of The Spa & Salon at ARIA. Access is included in the daily resort fee. Facilities passes are also available for $100 per day, based on availability. This pass includes use of the wet areas, Ganbanyoku heated-stone beds, Shio Salt Room, Outdoor Therapy Pool and all amenities.

To set up a line of credit through the casino online, please visit the Casino page of the ARIA website and fill out the Marker Limit Application. If you have any further questions, please contact Casino Marketing VIP Services at 702.590.7000.

Wheelchair and scooter rentals are available at the bell desk on a first come first serve basis. A refundable deposit is required.

Accessible rooms and suites are available as well as rooms equipped with lifts. Additional equipment is available upon request.

Yes. The Concierge at ARIA can assist with special gift ideas, floral arrangements and provide unique recommendations and can be delivered to guestrooms shortly after arrival. You can reach the Concierge at ARIA at 877.347.2742 or fill out our online request form on our Concierge page.

ARIA at Home provides you access to the comforts of the ARIA guestroom and suites at your home. Sealy Posturepedic mattresses, pillows, pillow cases, sheet sets and ARIA Signature Scent Sticks are all available for purchase. For additional information, please call Elements at 702.204.2200 or 702.590.8735 or visit the ARIA website.

Use of marijuana (weed), including but not limited to smoking, inhaling, ingesting, or using oils, lotions, or other transdermal introduction of, is prohibited at all MGM Resorts properties notwithstanding approval of recreational use in Nevada. State law prohibits use of marijuana in public places. Use of marijuana is also prohibited in guest rooms at all MGM Resorts properties in Nevada, consistent with the discretion afforded private property owners under the State law authorizing use of recreational marijuana in non-public places. And marijuana use continues to be prohibited at MGM Resorts properties outside Nevada. Notably, the vast majority of our guest rooms are non-smoking and therefore smoking of any substance in those rooms is prohibited. If marijuana in any form is observed, the property will take the necessary steps to ensure compliance with the law and Company policy.

ARIA Resort & Casino hotel rooms and suites are smoke-free (except for certain designated ARIA Sky Suites). If there is evidence of smoking of any substance in your non-smoking room/suite, you will incur a minimum deep cleaning fee of $500 for rooms and $1000 for suites in the ARIA Resort Tower, and a fee of $1000 for all non-smoking rooms and suites in ARIA Sky Suites charged to your hotel account.

Please note that e-cigs, vapors, hookahs, marijuana etc. fall under our non-smoking policy. Cleaning fees will be applied to smoking in areas that are non-smoking. We have designated smoking areas throughout the casino, bars, and other areas (but use of marijuana is prohibited in both smoking and non-smoking areas). Contact a resort employee for location information regarding designated smoking areas.

Please feel free to explore and enjoy your mini bar. You may remove items for 60 seconds to review ingredients before purchasing. A menu has been provided on your in-room tablet under Guest Services.

In-room mini bars are not set to the recommended food safety temperature of under 40° F (4° C).

To request a personal fridge, please contact the Front Desk. Additional fees may apply.

Please note all temperatures given in Fahrenheit.

Winter: December, January and February average daily temperature is 45 degrees.

Spring: March, April, and May average daily temperature is 70 degrees.

Summer: June, July and August average daily temperature is 100 degrees.

Fall: September, October and November - average daily temperature 80 degrees.

After your stay.

If you have lost an item at the hotel or in your room, please fill out the form here or call 702-590-7172 and someone will contact you to assist with locating your item.

Contact the ARIA front desk by calling 866.590.7111 and ask for the front desk or call direct at 702.590.9710. You can also email checkout@aria.com.

Miscellaneous

Visit www.mgmresorts.com/careers then choose the resort you want to work at in the dropdown menu.

The social investments made by MGM Resorts International are dedicated to strengthening the communities where our employees live, work and care for their families. For this reason our charitable contributions are focused in Nevada, Mississippi and Detroit, Michigan and our giving areas focus on development of at-risk youth, public education, community development and diversity.

If your request falls within these geographic and giving priorities, please click here for more information.

Live Entertainment Tax is a 9% fee applied to all live productions in Las Vegas. This has been included in the price of your ticket.

Please contact ARIA Room Reservations Department at 866.359.7757 or 702.590.7757. You can also reference the Download Brochures page on the ARIA website.

Downloadable restaurant menus and information is available on the ARIA website under Dining. However, should you require additional information please contact The Concierge at ARIA. You can reach The Concierge at ARIA at 877-347-2742, 702.590.9520 or fill out our online request form on our Concierge page.

You can order a cake through the Concierge. Please click here for more information.