Leave your worries at the Spa & Salon door when you come in for a treatment, and that includes concerns about attire, tipping and more. Familiarize yourself with our Spa + Salon Etiquette Guide so you can begin and end your treatment with confidence.
Tour Philosophy To protect the privacy of our guests while using the Spa, we provide tours through our facility for spa guests only.
Appointments A Spa Receptionist will coordinate a spa experience specifically for your needs. Guests must hold a reservation with an authorized credit card and show identification upon arrival.
Spa Treatments and Fitness Classes The regular $30 Spa Facilities fee is waived if purchasing $50 or more in Spa Treatments or Fitness Classes.
Salon Services Salon Service bookings do not include use of the facilities.
Customer Requests You may request a specific gender or person for your massage therapist and/ or aesthetician while booking an appointment.
Shaving Shaving is not recommended before a Body Treatment or Men’s Facial. If you choose to shave, please shave at least eight hours prior to your service.
Health Concerns and Comfort Level Please notify a Spa Receptionist before booking treatments if you are pregnant, have allergies, high blood pressure, physical ailments or disabilities. This will prepare our staff far in advance to provide the best possible spa treatment or therapy for you.
What to Wear During a Treatment The Spa at ARIA does not require any dress code; it is a clothing optional environment. It is recommended during a Body Treatment or Massage that those treatments are enjoyed without clothing, although undergarments may be worn if preferred. Professional draping is performed throughout the duration of the service for privacy. We request that all guests take a shower prior to arrival. We will provide robes and slippers for your convenience.
Guest Timeliness We ask that you arrive 45 minutes prior to your scheduled appointment time, allowing you to enjoy the amenities and facilities.
Waxing Sun exposure is not recommended before or after any waxing service.
Color or Chemical Services It is recommended that you do not wash your hair before any color or chemical service. This will help eliminate scalp irritation.
Bridal Hair Services It is recommended that you do not shampoo your hair when having an up-do. This will help your style last longer for your special occasion.
Spa Age Requirement You must be 18 years of age to receive a Spa treatment and use the Spa facilities.
Salon Age Requirement If you are under the age of 17, parental supervision is required when having any hair color or chemical service.
Fitness Center Age Requirement You must be 18 years of age or older or, 16 with an adult who is 18 or older.
Fitness Center Shoe Requirement Appropriate workout footwear is required, i.e. no flip flops.
Spa and Salon Payment We accept all major credit cards, cash and gift certificates purchased through the hotel. Registered hotel guests have the option to charge to their room. Gratuities are not included with any Spa or Salon treatments.
Cancellation Policy Please notify the Spa & Salon two hours prior to your appointment time if you need to cancel or reschedule. If we do not receive a call, you will be charged 100% full payment for services not canceled in the time allotted.